Fix My Error Code

GE · Oven

GE Oven F16 Error Code

UI to ERC serial link fault

What this error means

F16 means lost serial link between touch UI and ERC.

How F16 is detected

When F16 appears on a GE oven, the control board has confirmed that water did not leave the machine within the programmed drain window. On GE JGB735SPSS, GE PTS9200SNSS, and similar variants, the drain pump runs for a fixed interval—often three to seven minutes on washers and dishwashers—while a pressure switch or turbidity sensor verifies the tub or sump is empty. If water remains, the cycle stops to prevent spin with a full tub or overflow on the next fill.

Most F16 calls are resolved without parts: order matched pair. Restricted drain paths mimic pump failure because the impeller spins against a blocked hose or filter. Document whether the pump hums audibly during the drain step; a humming pump with no water movement points to a clogged filter or kinked hose, while silence may indicate a failed pump motor or loose wiring at the harness.

After clearing blockages, run a short cycle and listen at the drain hose for steady water flow. If F16 returns on the next load with a clean filter and straight hose, measure resistance at the pump motor connector per the service manual for your model before ordering a replacement pump assembly.

Common causes

  • Single board swap
  • Cut ribbon
  • Corroded pins
  • Failed UART

Step-by-step fixes

  1. 1Order matched pair
  2. 2Replace torn ribbon
  3. 3Keypad test if available
  4. 4Power-cycle

When to call a technician

Matched pair after one-board repair.

Affected models

  • GE JGB735SPSS
  • GE PTS9200SNSS
  • GE JB735SPSS

Prevention & maintenance

  • Clean drain filters and hose terminations monthly on high-use ovens to prevent F16 from lint and food debris buildup.
  • Record when F16 appears in the cycle and whether it clears after a 60-second power reset on your GE oven—that detail speeds diagnosis if you call service.
  • Keep the model and serial number from the rating plate when ordering parts for F16; GE uses multiple revisions with different harness lengths and board firmware.
  • Photograph wiring connector orientation before disconnecting any component while troubleshooting F16; reversed plugs on pumps and valves cause immediate repeat faults.
HardCall technician