Fix My Error Code

Samsung · Dishwasher

Samsung Dishwasher HE Error Code

Wash water not reaching heat target

What this error means

HE on Samsung rotary-spray models indicates the water did not reach target temperature during wash—often the flow-through heater, thermistor, or incoming water was too cold. WaterWall models may map HE differently; check your manual.

Common causes

  • Cold plumbing dead-leg—first water from tap is lukewarm
  • Scale buildup in the flow-through heater passage
  • Open heating element or loose wire at the terminal block
  • Failed thermistor reporting low temp to the board

Step-by-step fixes

  1. 1Run hot water at the kitchen sink 30 seconds before starting Heavy cycle
  2. 2Use a dishwasher cleaner to descale the internal heater channel
  3. 3Retry with Heated Dry off to isolate wash heat from dry heat
  4. 4Avoid starting sanitize cycles when the water heater is set below 120 °F

When to call a technician

HE on consecutive cycles with hot inlet water needs heater or thermistor testing under the tub.

Affected models

  • Samsung DW80R5060US
  • Samsung DW80B6060US
  • Samsung DW80N3030US
Medium30 min