Maytag · Washing Machine
Maytag Washing Machine F5E2 Error Code
Lid lock will not lock
What this error means
F5E2 means the lid lock solenoid could not extend the lock bolt into the strike. Top-load Maytag washers require a confirmed lock before high-speed spin or certain fill steps.
How F5E2 is detected
When F5E2 appears on a Maytag washing machine, the control board has confirmed that water did not leave the machine within the programmed drain window. On Maytag MVW6200KW, Maytag MVWC565FW, and similar variants, the drain pump runs for a fixed interval—often three to seven minutes on washers and dishwashers—while a pressure switch or turbidity sensor verifies the tub or sump is empty. If water remains, the cycle stops to prevent spin with a full tub or overflow on the next fill.
Most F5E2 calls are resolved without parts: clean lint and residue around the lock and strike with a damp rag. Restricted drain paths mimic pump failure because the impeller spins against a blocked hose or filter. Document whether the pump hums audibly during the drain step; a humming pump with no water movement points to a clogged filter or kinked hose, while silence may indicate a failed pump motor or loose wiring at the harness.
After clearing blockages, run a short cycle and listen at the drain hose for steady water flow. If F5E2 returns on the next load with a clean filter and straight hose, measure resistance at the pump motor connector per the service manual for your model before ordering a replacement pump assembly.
Common causes
- Detergent buildup on the lock bolt preventing extension
- Bent lid strike misaligned with the lock opening
- Broken lock solenoid or worn cam inside the lid lock
- Harness wire broken at the hinge from repeated lid opening
Step-by-step fixes
- 1Clean lint and residue around the lock and strike with a damp rag
- 2Close the lid firmly until you hear the lock click once
- 3Verify the strike is centered in the lock receiver
- 4Unplug five minutes and retry—do not force the lid during lock attempts
When to call a technician
Replace the lid lock assembly W10810403 family part when the bolt never extends despite a clean strike.
Affected models
- Maytag MVW6200KW
- Maytag MVWC565FW
- Maytag MVW7230HC
Prevention & maintenance
- Clean drain filters and hose terminations monthly on high-use washing machines to prevent F5E2 from lint and food debris buildup.
- Record when F5E2 appears in the cycle and whether it clears after a 60-second power reset on your Maytag washing machine—that detail speeds diagnosis if you call service.
- Keep the model and serial number from the rating plate when ordering parts for F5E2; Maytag uses multiple revisions with different harness lengths and board firmware.
- Photograph wiring connector orientation before disconnecting any component while troubleshooting F5E2; reversed plugs on pumps and valves cause immediate repeat faults.