GE · Washing Machine
GE Washing Machine E010 Error Code
Over-voltage on supply line
What this error means
E010 indicates supply voltage exceeded the upper safe limit.
How E010 is detected
When E010 appears on a GE washing machine, the control board has confirmed that water did not leave the machine within the programmed drain window. On GE GFW550SSNWW, GE GFW850SPNRS, and similar variants, the drain pump runs for a fixed interval—often three to seven minutes on washers and dishwashers—while a pressure switch or turbidity sensor verifies the tub or sump is empty. If water remains, the cycle stops to prevent spin with a full tub or overflow on the next fill.
Most E010 calls are resolved without parts: measure voltage at outlet and terminal. Restricted drain paths mimic pump failure because the impeller spins against a blocked hose or filter. Document whether the pump hums audibly during the drain step; a humming pump with no water movement points to a clogged filter or kinked hose, while silence may indicate a failed pump motor or loose wiring at the harness.
After clearing blockages, run a short cycle and listen at the drain hose for steady water flow. If E010 returns on the next load with a clean filter and straight hose, measure resistance at the pump motor connector per the service manual for your model before ordering a replacement pump assembly.
Common causes
- Lost neutral causing high leg voltage
- Incorrect utility transformer tap
- Shared neutral with large loads
- Surge without proper ground
Step-by-step fixes
- 1Measure voltage at outlet and terminal
- 2Shut off if reading above 132 VAC
- 3Contact utility for high leg
- 4Verify three-wire grounded outlet
When to call a technician
House wiring or utility issue when voltage consistently high.
Affected models
- GE GFW550SSNWW
- GE GFW850SPNRS
- GE GFW650SSNWW
Prevention & maintenance
- Clean drain filters and hose terminations monthly on high-use washing machines to prevent E010 from lint and food debris buildup.
- Record when E010 appears in the cycle and whether it clears after a 60-second power reset on your GE washing machine—that detail speeds diagnosis if you call service.
- Keep the model and serial number from the rating plate when ordering parts for E010; GE uses multiple revisions with different harness lengths and board firmware.
- Photograph wiring connector orientation before disconnecting any component while troubleshooting E010; reversed plugs on pumps and valves cause immediate repeat faults.