Fix My Error Code

GE · Washing Machine

GE Washing Machine E002 Error Code

Door lock circuit fault

What this error means

E002 maps to GE's door lock fault—the machine will not fill or spin until the door lock confirms closed.

Common causes

  • Clothing in door gasket
  • Broken door hook
  • Failed lock motor
  • Door harness wire broken

Step-by-step fixes

  1. 1Clear gasket fold and press door until click
  2. 2Inspect strike alignment
  3. 3Power-cycle two minutes
  4. 4Listen for buzz without lock engagement

When to call a technician

Door lock assembly when door closes flush but E002 persists.

Affected models

  • GE GFW550SSNWW
  • GE GFW850SPNRS
  • GE GFW650SSNWW
Medium30 min